SumTotal Advances the Customer Experience in HCM Solutions with Appointment of New SVP…from SumTotal Systems


HRchitect featured SumTotal Systems in our release of The Suite Life of Integrated Talent Management and also includes them in our list of top Talent Management Systems and top Learning Management Systems vendors that businesses should consider. SumTotal Systems appeared on the HRchitect WebMingle on May 1, 2009. SumTotal Systems also competed in the HRchitect Beauty Pageant on Employee Performance Management Systems in February 2009, where they were crowned the winner. Dave Watkins, Softscape’s CEO and Co-Founder appeared on the HRchitect WebMingle on June 19, 2009.

If you are looking for a new Talent Management System, or any HR system, don’t rely solely on “recommendations” or published reports. Do yourself a huge favor and talk to HRchitect first. After 14 years, HRchitect has unparalleled knowledge of the HR and Talent Management vendor community and can save you time and money in selection and implementation. Simply put, do not invest in any kind of HR technology without consulting with the experts first. HRchitect is always available to help!


SumTotal® Systems, Inc., the innovator in strategic Human Capital Management (HCM) solutions, recently announced the appointment of David Osborne to Senior Vice President of Professional Services at SumTotal, overseeing worldwide services of all strategic Human Capital Management solutions for customers.

“SumTotal is on the cutting edge, not only in advanced end-to-end HCM technology, but also in how it services and supports its customers,” Osborne said. “It’s exciting to have a role at a leading organization that truly recognizes the value and importance of genuine customer satisfaction. I’m looking forward to the opportunities ahead as SumTotal continues to innovative and advance the overall customer experience in strategic HCM solutions.”

Osborne brings over 17 years of professional services experience, including managing large worldwide workforces, profit & loss management, account management, and global operations. He joins SumTotal from Lawson Software, where he served in senior global management roles and was responsible for running delivery operations for Lawson’s Enterprise Resource Planning and Human Capital Management products and Application Managed Services (AMS).

“David joins the SumTotal team at a critical juncture in our growth, as we further advance our customer experience and deliver even greater value for our global customers,” said CEO John Borgerding. “We’re thrilled to have David at the helm of Professional Services and helping to ensure our customers know that with SumTotal they’re not just getting a software solution – they’re getting a partner in strategic HCM.”

For more information about SumTotal, visit the company’s website at

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Matt Lafata, HRchitect


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