Kenexa Expands Leadership Team with the Appointment of Goldschmidt to Chief Customer Officer…from Kenexa


New Role Strengthens Kenexa as a Leader in Customer Service Excellence

HRchitect featured Kenexa in our release of The Suite Life of Integrated Talent Management and also includes them in our list of top Talent Acquisition Systems and top Talent Management Systems vendors that businesses should consider. Derek Bluestone, VP Product Marketing appeared on the HRchitect WebMingle on June 17, 2010. HRchitect’s Matt Lafata, one of the industry’s leading talent management systems analysts, attended the Kenexa Analyst Day in 2010 & 2011 and the Kenexa World Conference from 2009-2011.

If you are looking for a new Talent Management System, or any HR system, don’t rely solely on “recommendations” or published reports. Do yourself a huge favor and talk to HRchitect first. After 15 years, HRchitect has unparalleled knowledge of the HR and Talent Management vendor community and can save you time and money in selection and implementation. Simply put, do not invest in any kind of HR technology without consulting with the experts first. HRchitect is always available to help!


Kenexa (NYSE: KNXA), a global provider of business solutions for human resources, today announced that Andrew Goldschmidt has been named chief customer officer. By promoting Goldschmidt to CCO, Kenexa solidifies its commitment to providing outstanding customer service to its clients.

In his new role, Goldschmidt will oversee customer experience, retention and overall satisfaction for Kenexa’s roster of clients, which includes many Fortune 500 companies.

Since 2008, Goldschmidt has led Client Services for Kenexa’s Recruitment Process Outsourcing business unit. He was responsible for managing customer satisfaction, cross-selling services, account growth and renewals.

“Andrew has proven to be a true leader who focuses his talents on helping clients improve their businesses,” said Rudy Karsan, chief executive officer at Kenexa. “Since Andrew has been a part of the RPO leadership team, the division has grown in size, expanded its range of scope and services and, most significantly, grown in stature within our industry.”

Goldschmidt joined Kenexa in 1996 and worked with the organization’s insurance and financial services sector. He also served as a program director for Kenexa’s earliest RPO clients, including Corning, Pfizer and Rohm & Haas.

For more information on Kenexa, please visit

To learn more about HRchitect’s expertise in HR technology strategy, selection and implementation services, and how HRchitect can help your organization, please visit

Matt Lafata, HRchitect


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