Nonprofit Healthcare System Moves to Ultimate Software’s UltiPro for Effective People Management…from Ultimate Software


HRchitect includes Ultimate Software in our list of top HRIS vendors that organizations should consider. If you are looking for a new Talent Management System, or any HR system, don’t rely solely on “recommendations” or published reports. Do yourself a huge favor and talk to HRchitect first. After 15 years, HRchitect has unparalleled knowledge of the HR and Talent Management vendor community and can save you time and money in selection and implementation. Simply put, do not invest in any kind of HR technology without consulting with the experts first. HRchitect is always available to help!


Ultimate Software (Nasdaq: ULTI), a leading cloud provider of people management solutions, announced today that Mercy Memorial Hospital System, a nonprofit, integrated healthcare provider that offers a broad range of inpatient and outpatient services, is leveraging the UltiPro solution for end-to-end HR functionality, consolidated business intelligence, and strategic talent management.

Headquartered in Monroe, Michigan and comprised of approximately 1,700 employees, Mercy Memorial has been using multiple systems to handle its HR, payroll, and benefits operations, including a payroll service bureau, a patient registration and billing application, as well as manual spreadsheets. Executives selected the UltiPro solution as the company’s single system of record for human capital management (HCM), and Mercy Memorial went live on UltiPro in December 2011.

“Our HR processes had become just too labor-intensive, and because we had to manually input data to spreadsheets and reports, our operations had become vulnerable to error,” said Bruce Kelly, chief information officer at Mercy Memorial Hospital System. “One of our strategic initiatives is to be an employer of choice. So we needed a vendor that is completely focused on HCM technology and that delivers the right people management platform for our workforce. We like that UltiPro is easy to use and provides our HR team with 24-7 access to UltiPro from anywhere at any time. UltiPro’s comprehensive functionality for HR is significantly increasing the productivity of our HR team and helping us engage our workforce.”

With UltiPro, Mercy Memorial now has one HR technology provider to work with for all HR activities, including access to user-friendly business intelligence tools.

“We chose UltiPro for its strategic reporting and business intelligence, and we also appreciate the solution’s ease of use, flexibility, and the accessibility of its Web functionality. UltiPro is providing us with the technology that supports the needs of our workforce,” said Maureen Henson, SPHR, vice president of human resources at Mercy Memorial Hospital System.

Delivered via the convenience of the cloud, UltiPro customers like Mercy Memorial also can improve their ability to identify and acquire talent. Businesses can reduce the length of the recruitment cycle by enabling managers, recruiters, and HR staff to track and manage tasks such as posting open opportunities, reviewing resumes and profiles, screening candidates, scheduling interviews, conducting background checks, and more — saving significant time and minimizing overall recruitment and hiring costs.

“With UltiPro, we can better build the talent pipeline as our workforce expands and our business needs evolve in the future,” said Kelly. “Ultimate Software’s technology strikes the right balance for our business, our people, and our IT requirements.”

UltiPro is a proven solution that can transform not just an organization’s HR operations, but also impact the level of employee engagement at the company — aligning what drives the end user with what drives the business,” said Greg Swick, chief sales officer for Ultimate Software. “Because UltiPro is designed as a person-centric platform, employee adoption as well as employee performance can increase. We’re very pleased that Mercy Memorial Hospital System is leveraging the UltiPro solution to make the work of its employees easier and more rewarding.”

For more information on Ultimate Software, please visit

To learn more about HRchitect’s expertise in HR technology strategy, selection and implementation services, and how HRchitect can help your organization, please visit

Matt Lafata, HRchitect


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