HRchitect Tech Vendor News: WorkForce Software Shares Key Findings from Fourth Annual Workforce Management Trends Survey

– Research Finds Increased Regulations, More Competitive Environment Drive New Workforce Management Investments and Strategies –

LAS VEGAS (October 7, 2013) – WorkForce Software, the leading provider of workforce management solutions for organizations with complex labor policies and stringent compliance demands, today announced the availability of the “Workforce Management Trend Survey 2013 – 2014” at the 16th Annual HR Technology Conference & Exposition, taking place October 7 – 9, 2013 at the Mandalay Bay Resort in Las Vegas.

WorkForce Software conducted its fourth annual Workforce Management Trend Survey in conjunction with Workforce magazine, a leading publication and online destination serving HR professionals. This year’s research focused on three core areas of concern to the HR function: labor compliance, workforce management priorities and adoption trends, and employee fatigue management. In addition, the report includes a special examination on the impact of the Affordable Care Act (ACA) on workforce management.

The study is based on survey responses from HR professionals at nearly 900 organizations spanning a broad range of industries, geographic distribution and company size. The results show the challenges and opportunities today’s HR professionals experience as the role of workforce management continues to evolve.

Key findings of the research include:

  • Workforce management is becoming more centralized, with 68 percent of organizations having consolidated workforce management under HR – an increase of 12 points from the previous survey.
  • The majority of respondents are concerned about the impact of failing to comply with labor regulations and how it affects their brand, highlighting the growing importance of brand reputation as a workforce management goal.
  • Automating workforce management via commercial systems improves satisfaction, with 64 percent of commercial systems users satisfied with their workforce management processes, compared to only 27 percent of manual or in-house systems users indicating satisfaction with their current approach.
  • A common challenge for HR teams is contending with a rapidly increasing workload; 52 percent of respondents said there is still too much work to be done.
  • Flextime has become more prevalent, with 35 percent of responding organizations indicating that they use flextime to mitigate fatigue.

“The findings from this year’s research highlight the rapidly evolving workforce management landscape and reveal how today’s organizations are adapting their processes and technologies to meet new business demands,” said Marc Moschetto, WorkForce Software’s vice president of Marketing. “The research also underscores organizations’ growing reliance on comprehensive workforce management systems to help them comply with the increasing number of regulations, as well as to gain greater insight and visibility into the full cost, productivity and effectiveness of their employee base.”

WorkForce Software has made the full report available at:


To learn more about HRchitect and how we can help your organization, please visit HRchitect is the leader in HR systems strategic consulting.  As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 16 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.

Matt Lafata, HRchitect


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