HRchitect Tech Vendor News: RaceTrac Reaches Workforce Management Deployment Milestone with Empower Software

Initiative is focused on enhancing the customer experience and workplace satisfaction

ORLANDO – July 9, 2014 – RaceTrac and Empower Software Solutions have announced that an important milestone has been reached in the rollout of Empower’s workforce management solution, EmpowerWFM within the RaceTrac store network.   As of February 28, 2014, all 365 RaceTrac locations are now utilizing EmpowerTime, the time and attendance product from the EmpowerWFM solution suite.

This marks the successful first phase in a system wide rollout of EmpowerWFM, which includes labor forecasting and automated scheduling of store associates.  “The implementation of EmpowerWFM is key to achieving our goal of coordinating staffing to peak traffic levels in our locations which will result in increased service to our customers,” said Jaime Benton, Director of Human Resources for RaceTrac.

EmpowerTime, when integrated with the rest of EmpowerWFM, will give RaceTrac managers a more robust tool for managing their workforce, allowing them to focus on customer satisfaction, store operations, and the development of store associates. The integrated labor forecasting and automated scheduling solutions are now being phased into the RaceTrac store network, with anticipated completion by mid-2014.

According to Joe Olson, Executive Vice President and General Manager for Workforce Management at Empower Software, “RaceTrac is a true innovator in the c-store industry, with a particular focus on creating satisfied customers and a great work environment for their associates.  EmpowerWFM is a natural fit for an organization like RaceTrac, as it enables store management and associates to concentrate more on serving customers and less on creating schedules, or tracking time and attendance.”

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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HCM systems strategic consulting.  As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 17 years in business working on over 2100 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust for all of your organization’s HCM technology-related consulting needs.

Matt Lafata, HRchitect

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