HRchitect Tech Vendor News: Randstad Sourceright Announces Upcoming Contingent Workforce Certification Program

August 18, 2014

Global Talent Leader Continues Partnership with Staffing Industry Analysts 

on Initiative to Educate the Market about 

Contingent Workforce Management Best Practices

ATLANTA, August 18, 2014 – Randstad Sourceright, a global talent solutions leader, today announced details of the next Certified Contingent Workforce Professional (CCWP) program available through the company’s partnership with Staffing Industry Analysts (SIA). The CCWP training program will be held Tuesday, August 19 and Wednesday, August 20, 2014 at the HYATT house in Atlanta, Georgia.

The first certification course of its kind available to HR, procurement and staffing professionals who manage contingent labor, the CCWP program was designed to assess and enhance participants’ knowledge of contingent workforce management practices and strategies and validate mastery of this area. Available to those in the talent acquisition field, the course is built around an intensive curriculum on key strategies for effective contingent workforce program management. Upon completion of the pioneering CCWP certification program, individuals will understand how to develop a contingent workforce program modeled after industry best practices and gain the insight necessary to help shape contingent workforce strategies into successful practices at their organizations.

Since the program’s inception, Randstad Sourceright has served as an original charter partner, leveraging its extensive experience in helping clients develop effective contingent workforce strategies to provide best practices and thought leadership to enhance the quality of the program. In addition, Randstad Sourceright assisted SIA with the creation and refinement of CCWP course content and delivered subject matter expertise.

“With the number of contingent workers on the rise, we partnered with SIA to help develop a comprehensive CCWP curriculum that provides the insight and strategies necessary to implement effective contingent workforce programs that meet today’s talent goals,” said Randstad Sourceright president of Managed Service Provider (MSP) and Contingent Workforce Solutions, Teresa Creech. “Randstad Sourceright is proud to continue sharing our global talent expertise through this training program and excited to help advance the practice overall.”

The CCWP program consists of nine key contingent workforce program management modules presented over a period of two days. In addition to the in-person courses, there is also an online class that follows a similar structure broken down into 11 modules. Following either course, attendees must pass an assessment conducted by SIA to be certified. For more information about the upcoming sessions, please visit: http://www.staffingindustry.com/Certification.

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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HCM systems strategic consulting.  As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 17 years in business working on over 2100 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust for all of your organization’s HCM technology-related consulting needs.

Matt Lafata, HRchitect

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HRchitect Tech Vendor News: Randstad Sourceright Appoints Seasoned Business Leader Robert A. Lopes as President of RPO

August 15, 2014

Lopes to Leverage Extensive Career in HR,
Outsourcing and Consulting in New Role

ATLANTA, July 29, 2014 Randstad Sourceright, a global talent leader, today announced that Robert A. Lopes, a proven business leader with nearly three decades of experience, has joined the company as its new president of Recruitment Process Outsourcing (RPO). In this capacity, Lopes is responsible for leading the company’s RPO operations in North America, helping to grow the business and ensure the company continually improves its operational, sales and service delivery focus.

“Bob’s impressive credentials, including decades of experience in the HR field and proven ability to lead companies to success, make him uniquely qualified to take on the role of president of RPO,” said Rebecca Callahan, Group President, Professional Solutions for Randstad U.S. “More than that, he is a visionary thinker who has the skills and know-how to ensure our continued growth and innovation in the RPO market. I am pleased to welcome him to the team and confident that his talents and expertise will serve us well.”

Lopes comes to Randstad Sourceright with a wealth of executive expertise that will be crucial to ensuring the company’s continued leadership in the RPO space. He most recently served as CEO of Acclaris, where he was responsible for all company functions, including sales, operations and strategy for this U.S. and India-based healthcare technology company. Previously, he served as a human capital national practice leader and executive vice president for Aon Consulting, having led the company’s RPO business to Top Provider status, as designated by HRO Today. Earlier in his career, Lopes served as president and CEO of Veritude, a venture capital company of Fidelity. In this capacity, he led all aspects of staffing, recruiting and talent management services. Lopes’ tenure also includes responsibilities as global managing partner of Towers Perrin’s Worldwide Benefits Outsourcing business with centers in Australia, the U.K., Canada and the U.S. Lopes started his career as a consultant at Hewitt Associates.

In addition to his professional experience, Lopes holds a Bachelor of Business Administration degree in Management Information Systems from the University of Notre Dame. He has also been an active board member and executive sponsor for several community programs; most currently as co-executive sponsor for Notre Dame’s NDIgnite Program for Philadelphia/South Jersey, a program that helps students with strong academic credentials to prepare for the college entrance process.

“Randstad Sourceright is well known across the industry for its comprehensive RPO solutions that help clients find the best talent for the right roles when they are needed most,” said Lopes. “I am very excited to join the company and take the reins of the RPO division, and help to further grow this already strong function.”

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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HCM systems strategic consulting.  As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 17 years in business working on over 2100 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust for all of your organization’s HCM technology-related consulting needs.

Matt Lafata, HRchitect


HRchitect Tech Vendor News: Randstad Sourceright Launches Global Content Portal to Share Workforce Strategy Insights

June 11, 2014

New Site is the Go-To Online Destination for Companies Seeking to
Optimize Global Talent Strategy

ATLANTA, May 27, 2014Randstad Sourceright, a global talent leader, today announced the launch of its global content portal, which will deliver strategic advice to companies seeking guidance on all facets of talent acquisition and global workforce strategy.

In addition to providing information about Randstad Sourceright’s innovative talent solutions for recruitment process outsourcing (RPO), managed services programs (MSP) and payroll and independent contractor solutions (PICS), the site boasts extensive resources, such as market research, whitepapers, blogs, case studies and testimonials, that attest to the effectiveness of RPO, MSP and PICS in markets around the world. Fully functioning for all desktop and mobile devices, the new portal provides dynamic content that examines the impact that market forces will have on global companies and their talent management needs.

The portal includes educational resources on relevant industry trends, such as Randstad Sourceright’s latest white paper, “Capturing Value-added Services in Today’s Mature RPO Model.” The white paper provides the company’s expert insight on how client expectations and enhanced RPO provider capabilities have converged to drive greater business outcomes through enhanced recruitment efficiencies and improved quality of hire. The company will also deliver a complimentary webinar on the subject on Thursday, May 29, 2014 at 1:00 p.m. EDT. Additional information about the webinar can be accessed at: https://randstadprofessionals.webex.com/randstadprofessionals/j.php?ED=274770217&RG=1&UID=1835215057&RT=MiMxMQ%3D%3D

“The strength of this site is that it brings together the breadth of Randstad Sourceright’s global footprint with the depth of our local in-country expertise in one overarching platform,” said Rebecca Callahan, group president, Professional Services, Randstad and president, Recruitment Process Outsourcing (RPO), Randstad Sourceright. “Our clients look to us for insight on industry trends, the latest innovations and proven best practices, in addition to our industry-leading talent solutions. Now, they have one location where they can learn from our diverse team of industry experts to find ideas that will help them optimize their talent strategy, drive business growth and improve agility.”

According to recent buying trends, companies are increasingly looking to buy talent solutions on a global, regional and local basis. The new Randstad Sourceright portal was designed to include global content in addition to customized local country pages for countries ranging from Australia to Turkey. Randstad Sourceright clients can easily navigate the site to find global leadership contacts or their local country specialists.

With the new portal, business leaders and recruiters from around the world can gain a greater understanding of workforce strategies for global or local markets. Available in English and native languages, the site also profiles local case studies and thought leaders, and shares information about local events. For additional details, please visit www.randstadsourceright.com.

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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting.  As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 17 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.

Matt Lafata, HRchitect


HRchitect Tech Vendor News: Comcast Cable Selects Randstad Sourceright and Pinnacle Technical Resources to Manage Contingent Worker Program

May 1, 2014

Randstad Sourceright and Pinnacle Technical Resources to Deliver
Best-in-Class MSP and Diversity Solutions to Help the Global Media
and Technology Company Achieve its Talent Goals

ATLANTA and DALLAS, April 23, 2014Randstad Sourceright (Randstad), a global talent leader and an operating company of Randstad Holding nv, and Pinnacle Technical Resources (Pinnacle), a leading provider of workforce management solutions, today jointly announced that Comcast Cable has selected the companies to co-manage its Managed Services Program (MSP). Randstad and Pinnacle will operate as one under the Comcast Contingent Solutions Program to deliver a solution that combines diverse leadership, decades of experience and a global reach.

As the nation’s largest video, high-speed Internet and phone provider to residential customers, Comcast Cable is working to shape the future of media and technology. To meet this goal, the company employs a large and growing workforce of qualified professionals, and supplements its workforce with contingent workers and managed services. The joint offering from Randstad and Pinnacle will support Comcast Cable to drive innovation in its contingent labor acquisition program and identify key talent to help deliver market-leading products and services to its customers.

“The co-MSP relationship with Randstad and Pinnacle provides us with a robust contingent labor acquisition and management process, supporting innovation and cost efficiency. Additionally, the partnership brings a meaningful contribution to further diversity within our supply base,” said Peter Kiriacoulacos, Chief Procurement Officer for Comcast and NBCUniversal.

Comcast Cable selected Randstad as one of its MSP partners for the company’s global reach, size and consistent approach. Pinnacle, a Hispanic- and woman-owned firm and a leader in working with diverse suppliers, was selected to provide industry-leading MSP services, as well as to help advance Comcast’s Supplier Diversity Program, which is designed to promote, increase and improve the participation of diverse businesses within the company’s supply chain.

“Through our extensive breadth and experience, we can offer a comprehensive approach to Comcast Cable and deliver a complete solution to meet their most challenging demands,” said Teresa Creech, president of MSP and Payroll and Independent Contractor Solutions (PICS) for Randstad Sourceright. “We are pleased to work with Comcast to capitalize on the strength and global reach of Randstad Sourceright to provide them with a market-leading solution.”

“Comcast is an iconic, globally-respected brand, and we look forward to building a long-lasting relationship with the team to offer best-in-class solutions to its contingent labor needs,” said Nina Vaca, CEO and Founder of Pinnacle. “By selecting a minority-owned business, they have shown their commitment once again to creating opportunities for American small business, and

specifically for Hispanic business. We commend them for choosing diverse suppliers that reflect the faces of their customers, employees and investors, and we will do our part to honor that commitment.”

Beeline, a global leader in software solutions for managing the flexible workforce, will serve as Comcast’s vendor management system (VMS) provider for the joint Randstad and Pinnacle MSP offering.

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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting.  As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 17 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.

Matt Lafata, HRchitect


HRchitect Tech Vendor News: Randstad Sourceright Appoints Jason Roberts to Lead Newly Formed Operations Unit

December 9, 2013

Roberts to Leverage Extensive Leadership and Sourcing Industry Expertise to Ensure Superior Client Service Delivery and Strategic Alignment Across Global Talent Leader’s RPO Organization

BOSTON, December 2, 2013 – Randstad Sourceright, a global talent solutions leader, today announced that it has appointed Jason Roberts as vice president of Operations. Roberts brings more than 15 years of leadership and recruiting expertise to oversee Operations unit activities, ensure Randstad Sourceright’s tradition of exceptional service delivery to clients and drive operational excellence across the Recruitment Process Outsourcing (RPO) business.

Roberts joins Randstad Sourceright with extensive experience in the RPO industry. Prior to this role, he served as leader of the Sourcing Center of Excellence and Innovation Lab for the Business Process Outsourcing (BPO) division of a multinational management consulting and outsourcing company. In this capacity, he was responsible for developing solutions that focus on helping RPO clients in the technology, consumer packaged goods and retail verticals reach their projected business outcomes. Roberts also held the position of talent acquisition leader for several clients and subsidiaries, where he consistently provided on-time delivery, exceptional innovation and record-setting satisfaction. In addition, he previously led Operations and Optimization in Cisco’s Talent Acquisition organization, managing professional staffing operations and leading the company’s next generation talent acquisition and management endeavor.

“Jason is a proven leader in the RPO space, with a successful career leading staffing initiatives and ensuring client satisfaction for some of the largest and most impressive employment brands,” said Rebecca Callahan, Randstad Sourceright’s president of Recruitment Process Outsourcing. “I am thrilled to welcome Jason to the team, and, given the depth of his experience, I am confident that he is the best person to lead our newly formed Operations unit.”

“It is a great honor to be appointed to lead Randstad Sourceright’s Operations team and work to ensure greater collaboration and alignment across its already strong RPO organization,” said Roberts. “As the company continues to set the bar for excellence in RPO, I look forward to leveraging my previous experience in the field to drive the strategies and process efficiencies that will further differentiate the company as a global RPO leader.”

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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting.  As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 16 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.

Matt Lafata, HRchitect


New Research from Randstad Sourceright and Everest Group Highlights Growing Demand for Multi-Country RPO…from Randstad Sourceright

July 18, 2012

 

If you are looking for a new Talent Management System, or any HR system, don’t rely solely on “recommendations” or published reports. Do yourself a huge favor and talk to HRchitect first. After 15 years, HRchitect has unparalleled knowledge of the HR and Talent Management vendor community and can save you time and money in selection and implementation. Simply put, do not invest in any kind of HR technology without consulting with the experts first. HRchitect is always available to help!

 

Randstad Sourceright, a global talent leader, today announced findings of its recent research conducted in conjunction with Everest Group, a leading global consulting and research firm, on the prevalent service delivery models of Multi-country Recruitment Process Outsourcing (MCRPO) and their business impact on global recruitment processes. The in-depth study, titled “Multi-Country RPO: Service Delivery Model and Best Practices,” discovered that although multinational companies are increasingly adopting MCRPO, whereby they outsource recruitment services for two or more countries to a single provider, market penetration remains low while demand continues to grow.

“The research reveals the enormous potential that MCRPO provides for meeting the talent needs of global companies,” said Rebecca Callahan, President, Recruitment Process Outsourcing for Randstad Sourceright. “As a global RPO leader, Randstad Sourceright understands the complexity of the MCRPO market and the factors driving successful solutions.  We’re pleased to share the results of this study, reflecting the insights that we believe are essential to successful talent acquisition in a global environment.”

The research included a multi-stage process that involved recruiting a representative sample, collecting in-depth information, understanding the buyer’s perspective and identifying best practices in this growing market. Of 11,000 multinational corporations considered in the study, 3,300–4,400 were identified as likely candidates for MCRPO. Of this portion, a mere four to five percent have adopted MCRPO solutions, leaving 95-96 percent portion of unrealized potential. These findings suggest significant growth opportunities for providers of MCRPO solutions.

Despite the growing demand for MCRPO and the largely untapped market, companies that have already adopted MCRPO have reported mixed levels of satisfaction, signifying room for improvement in currently available offerings. Leveraging this key insight, Randstad Sourceright has much to gain as it continues to develop best practices and expand its MCRPO service offerings to companies seeking new solutions to their global recruitment strategies.

Other key findings from the research include:

  • A major factor determining buyer satisfaction involves the centralization and decentralization of certain processes, with high-touch activities being most decentralized and back-office processes generally centralized
  • Although output-based pricing is most commonly used, the pricing model has minimal effect on overall satisfaction levels
  • Well defined metrics form the basis for clearly communicating the desired outcome and assessing the provider’s performance
  • A formalized governance structure is essential for success in MCRPO, providing a structured mechanism to solve issues and helping to build trust between the buyer and service provider
  • As most buyers keep the technology decision separate from the MCRPO decision, the choice of technology model has limited impact on the outcome

 

While price is among the most commonly used criteria for considering service providers, experience and country-specific expertise are given higher priority when choosing a provider

For more information on Randstad Sourceright, please visit www.randstadsourceright.com

To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting.  As the premier Human Capital Management (HCM) and Talent Management Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 15 years in business working on over 1800 successful engagements for more than 800 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.

 
Matt Lafata, HRchitect

 


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