HRchitect Tech Vendor News: WorkForce Software Reports 108 Percent Rise in SaaS Bookings, Strong Performance Through First Half of 2014

August 18, 2014

Company Reports Robust Growth as More Organizations Recognize

Benefits of EmpCenter, its Cloud Workforce Management Solution

LIVONIA, Mich. (August 12, 2014) – WorkForce Software, the leading provider of workforce management solutions for organizations with complex labor policies and stringent compliance demands, today announced details of its strong performance and robust growth achieved in the first half of 2014. During this time period, the company welcomed many new clients, received a majority investment and extended its lead in cloud-based workforce management solutions for large employers.

“WorkForce Software’s history is characterized by continued growth and improved year-over-year performance, and that trend continued through the first half of 2014,” said Kevin Choksi, CEO and co-founder of WorkForce Software. “We expanded our reach in numerous industries and formed several strategic relationships that enhance our position in a dynamic workforce management market.”

Sales Growth and Client Wins

Overall, WorkForce Software experienced substantial and sustained growth in the first six months of 2014, with total revenues up 48 percent over the same period in 2013, led by rapid adoption of EmpCenter®, the company’s enterprise workforce management suite. As a result, SaaS bookings have risen by more than double (108 percent) compared to the first half of 2013, and SaaS revenues have increased 77 percent over the same time period.

New clients represent large employers in a range of industries, including technology, healthcare, oil and gas, financial services, training and professional education, public sector and utilities. The company also had a strategic win in the European market, attracting a Switzerland-based global reinsurance company. WorkForce Software also cemented its leadership position in fatigue risk mitigation for the petrochemical industry, welcoming two new clients in this sector, a Canadian integrated energy company and a chemical company based in Louisiana.

Additional new clients added in the first half of 2014 include:

  • A national nonprofit organization committed to helping education institutions measure and improve learning outcomes
  • A global supplier of health care information technology solutions, services, devices and hardware
  • The most populous county in Illinois, providing services for more than 5 million residents
  • The eighth-largest church in the U.S.
  • One of North America’s most diversified construction companies, serving the building, heavy industrial, civil and infrastructure, mining, pipeline, power and communication sectors
  • A leading provider of semiconductor and system solutions for communications, defense and security, aerospace and industrial markets
  • A leading provider of secure portable storage solutions
  • New England’s largest utility system serving more than 3.6 million electric and natural gas customers
  • A national natural gas distributor serving over one million residential and industrial customers
  • An American natural gas utilities holding company
  • One of the oldest and largest medical providers in the Greater Cincinnati region
  • The State of Delaware, which became the second state to leverage EmpCenter across all state agencies

Industry Recognition

WorkForce Software’s rapid growth has been noticed by competitors, customers, industry analysts and the media alike. In particular, the company was recognized by Gartner as one of the four fastest growing vendors by Total ERP Software Revenue, Worldwide for 2013 outside the top 10, in the research firm’s Market Share Analysis: ERP Software, Worldwide, 2013 report, released on May 5, 2014.

Bill Kutik, leading independent analyst of the HR technology marketplace, commented, “Successful workforce management is more difficult than ever. Employers must not only have tools to automate key workforce processes like time and attendance and absence management, but also keep up with rapidly changing legislation and compliance. Many of the best-of-breed vendors, including WorkForce Software, also have critical workforce scheduling functionality, processes so large and complex that many broader HR tech vendors don’t even try to copy them in their Time & Labor modules.”

Holger Mueller, principal analyst and vice president of Constellation Research, Inc., commented, “Compliance demands, the enormous potential of cloud delivery and greater competition for top talent have led many organizations to rethink their workforce management processes. Regardless of industry, today’s organizations seek solutions that can automate key processes, such as time and attendance, absence management and scheduling, in order to remain competitive and minimize risk.”

Majority Investment

In April, WorkForce Software announced another strategic step to accelerate its next phase of growth. New York-based Insight Venture Partners assumed a majority equity position in the company, bringing substantial resources and a pedigree in cloud-based technology to the partnership with WorkForce Software. The investment and partnership with Insight Venture Partners serve to further fuel WorkForce Software’s global expansion.

Strategic Alliance

Another key to WorkForce Software’s success is its ability to partner with other organizations that extend and increase the value of its solutions and services. In May, the company announced its strategic alliance with Benefitfocus.com, a leading provider of cloud-based benefits software solutions. Through this partnership, WorkForce Software has joined the company’s app program, giving users of the Benefitfocus HR INTOUCH MARKETPLACE™ convenient access to EmpCenter.

Vision 2015

WorkForce Software recently announced details of its next user conference, Vision 2015. The event, which brings together workforce management professionals from numerous industries and countries, will be held April 19-22, 2015 at the Westin Lake Las Vegas Resort and Spa in Henderson, Nevada. Vision offers attendees a range of educational sessions covering crucial aspects of workforce management, including timekeeping, attendance tracking, scheduling and leave management.

Looking toward the Future

“The first half of 2014 has been quite eventful, and more large employers have recognized the value of our solutions and the expert, responsive service that you can only get from a company dedicated to workforce management,” said Choksi. “Combined with increasing industry recognition, the backing from Insight Venture Partners and an expanding partner network, this sales momentum enhances WorkForce Software’s role as a top provider of enterprise cloud solutions.”

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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HCM systems strategic consulting.  As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 17 years in business working on over 2100 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust for all of your organization’s HCM technology-related consulting needs.

Matt Lafata, HRchitect

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HRchitect Tech Vendor News: State of Delaware Selects WorkForce Software to Consolidate Key Workforce Management Functions

August 15, 2014

Enterprise-wide Deployment Will Yield

Process Efficiencies and Enhance Reporting

LIVONIA, Mich. (July 29, 2014) – WorkForce Software, a leading provider of workforce management solutions, today announced the State of Delaware has selected the company’s EmpCenter® suite to automate time, attendance, leave and scheduling functions for all state agencies. WorkForce Software was one of several vendors the State of Delaware considered in a highly competitive selection process.

Historically, the differing needs and complex requirements of the many Delaware state agencies had prompted each to manage time, schedules and leave with separate systems. Recognizing the potential for improved consistency and cost savings, the State planned an initiative to consolidate these critical functions through an enterprise-wide, cloud-based software solution. Critical requirements included the ability to cover all employee groups, provide greater efficiency of scale and reduce infrastructure and operational expenses.

The simple web-based time entry and time-off request features provide a more convenient experience for employees.  Proactive alerts, real-time monitoring of schedules and labor costs, and detailed reporting will all help managers work more effectively. Moreover, WorkForce Software’s unique leave case management capability, which consolidates all documents and timelines related to an FMLA or other leave type, allows for a comprehensive workforce management solution from one provider.

“Large employers in all industries are seeking ways to improve the predictability, consistency and cost-effectiveness of their time, scheduling and leave management practices. EmpCenter represents an ideal solution because it allows those organizations to gain greater visibility and control, while simplifying the day-to-day tasks for managers and employees,” said Michael Jepsen, senior vice president of Sales for WorkForce Software. “We are excited to work with the State of Delaware and help it achieve greater cost efficiencies through an enterprise approach to workforce management.”

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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HCM systems strategic consulting.  As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 17 years in business working on over 2100 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust for all of your organization’s HCM technology-related consulting needs.

Matt Lafata, HRchitect


HRchitect Tech Vendor News: Kronos Announces Another Strong Quarter as SaaS Bookings Grow 97 Percent

August 4, 2014

CHELMSFORD, Mass., July 23, 2014Kronos Incorporated – which recently surpassed $1 billion in annual revenue1 – today announced financial results, company advancements, and customer successes for the third quarter of Fiscal 2014. Product bookings continued to accelerate, with Kronos Cloud bookings as the fastest-growing part of the business. Kronos recognized revenue for the quarter increased to $265 million. Earnings before interest, tax, depreciation, and amortization (EBITDA) increased to $88.5 million.2

“It’s thrilling to be part of the exclusive group of software companies that have grown beyond $1 billion in annual revenue, and the first vendor to do so in the workforce management market,” said Aron Ain, Kronos chief executive officer. “Equally thrilling is the pace of our growth compared to the global workforce management market, our increasing market share, and our rapidly expanding cloud footprint. Kronos is in a fantastic position moving into the final quarter of our Fiscal 2014. Our strong financial results and the investments we are making in our company – including continued product innovation, expansion of our sales force, and delivery of a superior customer experience – all reinforce that the best days are still ahead for Kronos.”

Third-Quarter News Facts

  • Outpacing the workforce management market – Deployed in more than 100 countries, Kronos is the leader in the global workforce management market. According to a global study of workforce management solutions3 published by IHS Technology (NYSE: IHS), Kronos grew more than 11 percent. The IHS report determined that the overall worldwide workforce management market grew 7.9 percent during the same period, indicating that Kronos continues to increase its market share. Only Kronos was found to have positive market share growth in all global regions during this period, while the share of other leading suppliers of workforce management solutions declined. Also according to IHS, Kronos led all vendors with more than 25 percent share of the global workforce management market. In the Americas, Kronos broadened its number-one position by increasing its share to nearly 38 percent.
  • Tremendous growth of the Kronos Cloud – The Kronos Cloud is experiencing significant growth across all market segments. 77 percent of new customer bookings were from an array of Kronos Cloud offerings, bringing the total number of organizations leveraging the Kronos Cloud to nearly 12,000. Kronos workforce management cloud revenue increased 57 percent and SaaS bookings increased 97 percent during the quarter.
  • Vertical expertise – Kronos experienced strong momentum across targeted vertical segments – including retail and hospitality, healthcare, services and distribution, manufacturing, and the public sector. The services and distribution sector was particularly strong, having its best-ever product bookings quarterly performance.
  • Extraordinary growth in SMB sector – Product bookings in the small and midsize business (SMB) sector increased 42 percent driven by strong performance of the Workforce Ready® and Workforce Central® suites and increased traction in the SaaShr partner channel. Workforce Ready is increasingly being adopted by new customers, as well as those upgrading from prior generations of Kronos solutions. During the quarter, Kronos delivered the latest release of Workforce Ready, providing even greater value to SMBs, making it easier than ever for them to effectively manage their workforces.
  • Rapid pace of innovation – Continued innovations in Kronos workforce management solutions was a key driver in the strong double-digit increase in product bookings during the quarter. Recent product releases include:  the latest version of the Kronos Workforce Central suite including hundreds of enhancements; Workforce Collaboration™ social networking and collaboration; Workforce Analytics™ and Workforce Analytics on Tablet with visualization and exploration;Workforce Mobile™ and Workforce Tablet™ with geo-fencing capabilities; the latest version of the Kronos InTouch® time clock with new biometric technology; availability of Workforce Task Management™ via tablet devices; the latest version of the Kronos Workforce Ready® suite; many enhancements to meet specific vertical and global requirements; and additions and advancements to many other Kronos applications.  There has never before been a timeframe in which Kronos has released so many new product offerings in such a short period of time.
  • Engaged and satisfied customers – During the quarter, Kronos hosted thousands of customers in a 30-city world tour of KronosLIVE, a series of events that offered the latest insights into how Kronos’ game-changing workforce management solutions combine ease of use and deep functionality to help organizations control labor costs, minimize compliance risk, and improve workforce productivity. KronosLIVE was offered in cities throughout the U.S. and in international locations such as London, Mexico City, Montreal, Mumbai, and Shanghai. In addition, during the quarter Kronos was recognized for consistently exceeding customer expectations by Omega Management Group Corp. Kronos is one of only two companies to receive this award 14 consecutive years.
  • Customer successes around the globe – In the third quarter of Fiscal 2014, Kronos signed agreements with organizations around the world such as: Allity Pty Ltd., a for-profit organization with 31 aged care facilities in Australia; CenterLight Health System, a leading resource for long-term residential and community-based healthcare; Century 21 Department Stores, a retailer located in New York City offering designer merchandise; Charleston County School District, a K-12 school system comprised of 80 schools; City of Hampton, a city in Virginia; Country Fire Authority, a volunteer- and community-based fire and emergency services organization in Australia; Crittenton Hospital Medical Center, a full continuum provider of nationally ranked clinical programs representing a wide range of medical specialties providing primary, secondary, and tertiary-level care; Department of Justice Federal Prison Industries (FPI), a U.S. government corporation that employs and provides job opportunities to inmates in the Federal Bureau of Prisons; Dulsco, a leading provider ofhuman resource solutions and waste management services headquartered in Dubai with operations throughout the UAE and Qatar; Element Fresh, a fast-growing dining chain company with more than 20 locations in Beijing, Guangzhou, Nanjing, and Shanghai; Emory Healthcare, a comprehensive hospital system in Georgia; EnviroWaste, a company that delivers EnviroSolutions to address the waste and recycling needs of New Zealand’s communities and businesses; Hastings Entertainment, Inc., a leading multimedia entertainment retailer; Indiana University Health, a comprehensive healthcare system in Indiana; Nebraska Department of Roads, a state agency responsible for surface transportation programs; NYC Transit Authority, one of the largest transit systems in North America; Presence Health, the second-largest healthcare system in Illinois; Ridley Family Markets, a family-owned chain of grocery stores operating 24 supermarkets in Idaho, Utah, Nevada, and Wyoming; Sky Lakes Medical Center, an internationally accredited, community-owned acute-care hospital in Oregon; Silver Reef Casino, a casino resort serving the northwestern region of the U.S.; St Andrews Healthcare, one of the largest charities in the UK providing specialist mental healthcare services; Town Sports International, an operator of fitness centers in the U.S. and Switzerland; Trusthouse Services, provider of outsourced food management services, operating primarily in the education and healthcare sectors; and Wyoming Department of Health, an organization dedicated to supporting and enhancing the health of citizens in Wyoming.

 

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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HCM systems strategic consulting.  As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 17 years in business working on over 2100 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust for all of your organization’s HCM technology-related consulting needs.

Matt Lafata, HRchitect


HRchitect Tech Vendor News: Global Automotive Manufacturers Accelerate Innovation with Kronos

August 4, 2014

CHELMSFORD, Mass., July 21, 2014 – Global automotive manufacturing brands such as Ford, Jaguar, Mitsubishi, Renault-Nissan, and Volkswagen are increasingly turning to workforce management solutions from Kronos Incorporated to meet innovation and cost demands. In fact, the majority of the Forbes Top 10 global automakers are Kronos customers.1

News Facts

  • Today’s automotive manufacturers – from parts suppliers to original equipment manufacturers – are more actively looking for ways to control labor costs, minimize compliance risk, and improve workforce productivity to support innovation efforts and maintain competitive advantage. Automotive manufacturers around the world use Kronos workforce management solutions to achieve these benefits by more effectively managing labor, their largest controllable expense and biggest competitive differentiator.
  • The Kronos suite of workforce management solutions helps manufacturers across the global automotive supply chain drive operational efficiencies by:
    • Reconciling payroll to direct and indirect production hours, demonstrating actual labor costs across plant operations;
    • Creating schedules that optimize labor resource utilization, minimize equipment downtime, and reduce reliance on unplanned overtime;
    • Providing real-time visibility into shop floor labor activities – from manual processes and production cells – to assembly lines; and
    • Streamlining compliance efforts by automatically enforcing union work, pay, and scheduling rules while accurately tracking policy, performance, and safety infractions.
  • Automation of critical workforce management processes ultimately helps automotive manufacturers optimize efficiencies and drive higher levels of innovation and growth.

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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HCM systems strategic consulting.  As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 17 years in business working on over 2100 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust for all of your organization’s HCM technology-related consulting needs.

Matt Lafata, HRchitect

 


HRchitect Tech Vendor News: Acxiom to Drive Business Forward with Workday

August 4, 2014

Global Company Moves Finance and HR to the Cloud for Greater Business Insight and Agility

PLEASANTON, CALIF. — July 15, 2014 — Workday, Inc. (NYSE: WDAY), a leader in enterprise cloud applications for human resources and finance, announced today that Acxiom® (Nasdaq: ACXM) has selected Workday’s unified suite of applications, including Workday Financial Management and Workday Human Capital Management (HCM). With Workday, Acxiom will move its finance and HR operations off of legacy systems and into the cloud for a technology foundation that is flexible, fast, and architected to provide deep insight into financial and workforce performance.

One of the largest marketing and data services companies in the world, Acxiom has more than a 40-year heritage of delivering marketing insights that help businesses strengthen connections with stakeholders. Focused on driving innovation and market leadership, Acxiom chose Workday to replace its legacy finance and HR system, which lacked real-time visibility into business performance and was slow to adapt to organizational and market changes.

With Workday’s unified suite of applications to be deployed across 11 countries, Acxiom expects to:

  • Access people and financial insights with embedded analytics to explore company performance, such as profitability by customer or business line, or metrics on the churn of key products.
  • Detect potential issues where HR activity might impact financial performance such as identifying open headcount that could affect revenue numbers.
  • Improve resource planning with one system to view and manage open and filled positions, internal and external candidates, and budget all at once.
  • Configure business processes in minutes, such as making an organizational change that is immediately reflected across all applicable finance and HR datasets.
  • Empower its people with self-service to perform tasks, explore information, and take action on any device. For example, managers can drill down into financial dashboards on a tablet or approve purchase orders and expense reports from their smartphones.

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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HCM systems strategic consulting.  As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 17 years in business working on over 2100 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust for all of your organization’s HCM technology-related consulting needs.

Matt Lafata, HRchitect


HRchitect Tech Vendor News: Travelex Transforms HR with Workday in the Cloud

August 4, 2014

Creates End-to-End Global Employee Experience with Workday Human Capital Management

PLEASANTON, CALIF. and LONDON — July 3, 2014 — Workday, Inc. (NYSE: WDAY), a leader in enterprise cloud applications for human resources and finance, today announced that Travelex, the world’s leading foreign exchange specialist, is transforming its HR organization and business support services with Workday Human Capital Management (HCM) and Workday Time Tracking. By leveraging one unified cloud application for human resources management, talent management, time tracking, and more, Travelex is advancing its entire employee experience and streamlining processes, automating workflows, and reducing administration.

A leading provider of foreign exchange services that are available online as well as in thousands of retail stores and ATM locations worldwide, Travelex aims to offer its workforce the same multi-channel, intuitive, and easy-to-use service it delivers to customers.

With Workday HCM, Travelex moved to one unified cloud application from 26 separate systems, put thousands of formerly paper-based transactions into the cloud, and reduced 2,100 business processes down to 180. These significant results are empowering the human resources (HR) team to focus on more strategic initiatives such as talent management, performance management, and workforce optimization, while reducing the burden of administrative tasks. Through the analytics capability built into the core of Workday and available on mobile and desktop experiences, the HR team is aiming to give business leaders new levels of insight into the cost, capacity, capability, and quality of their workforce, including visibility into headcount, labor costs, overtime, and other key management metrics.

More than 5,500 Travelex employees across 12 countries are now using Workday self-service capabilities to manage personal data. With Workday’s intuitive mobile experience for smartphones, Travelex employees will enjoy the same multi-channel experience enjoyed by customers.

With Workday Time Tracking, Travelex is streamlining time and attendance processes throughout the company and providing employees with easy access to manage their time worked. Travelex is already benefiting from reductions in costs and will continue to use the easy configuration and workflows to manage the local and national regulations across its global footprint.

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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HCM systems strategic consulting.  As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 17 years in business working on over 2100 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust for all of your organization’s HCM technology-related consulting needs.

Matt Lafata, HRchitect


HRchitect Tech Vendor News: RaceTrac Reaches Workforce Management Deployment Milestone with Empower Software

July 31, 2014

Initiative is focused on enhancing the customer experience and workplace satisfaction

ORLANDO – July 9, 2014 – RaceTrac and Empower Software Solutions have announced that an important milestone has been reached in the rollout of Empower’s workforce management solution, EmpowerWFM within the RaceTrac store network.   As of February 28, 2014, all 365 RaceTrac locations are now utilizing EmpowerTime, the time and attendance product from the EmpowerWFM solution suite.

This marks the successful first phase in a system wide rollout of EmpowerWFM, which includes labor forecasting and automated scheduling of store associates.  “The implementation of EmpowerWFM is key to achieving our goal of coordinating staffing to peak traffic levels in our locations which will result in increased service to our customers,” said Jaime Benton, Director of Human Resources for RaceTrac.

EmpowerTime, when integrated with the rest of EmpowerWFM, will give RaceTrac managers a more robust tool for managing their workforce, allowing them to focus on customer satisfaction, store operations, and the development of store associates. The integrated labor forecasting and automated scheduling solutions are now being phased into the RaceTrac store network, with anticipated completion by mid-2014.

According to Joe Olson, Executive Vice President and General Manager for Workforce Management at Empower Software, “RaceTrac is a true innovator in the c-store industry, with a particular focus on creating satisfied customers and a great work environment for their associates.  EmpowerWFM is a natural fit for an organization like RaceTrac, as it enables store management and associates to concentrate more on serving customers and less on creating schedules, or tracking time and attendance.”

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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HCM systems strategic consulting.  As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 17 years in business working on over 2100 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust for all of your organization’s HCM technology-related consulting needs.

Matt Lafata, HRchitect


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